Ontario Cannabis Store caps pot store orders, changes delivery window after partner cyberattack

TORONTO — Ontario’s cannabis wholesaler is temporarily limiting the number of products retailers can order and expanding its delivery window as it resolves a backlog caused by a cyberattack on its logistics partner.

The Ontario Cannabis Store says in a letter to retailers obtained by The Canadian Press that stores will be limited to ordering a maximum of 30 packs of product.

The letter signed by OCS CEO David Lobo says the cap will avoid adding to the current backlog caused by an Aug. 5 attack on OCS’ third-party fulfillment center parent company, Domain Logistics.

The OCS launched a small number of orders last night, but to clear the backlog it now says it will make deliveries seven days a week between 6 a.m. and 10 p.m.

Lobo says the OCS, which did not immediately respond to a request for comment, said in the letter that it may have to move to a 24-hour delivery window until it is fully back to business. standard operations.

Cannabis stores across Ontario fear the delays could cost them sales and customers because their supplies are dwindling and stores have no choice but to buy the product they sell at the OCS.